Talk to us

Tell us what it's about and we'll ask for what we need.

What's this about?

Include your order number and what went wrong.

Open in your email app

You might not need to write

Who sets the commission?

The seller does, as a whole percentage from 1 to 50. You see the rate before you add a product.

How does a sale get credited to my store?

When a buyer visits your store page and then adds a product you carry to their cart, the order is linked to your store. The link lasts seven days.

When do I get paid?

Commission is recorded with each order today. Payouts through Stripe are being finished before launch.

Can buyers mix products from different stores?

Yes. One cart can hold products from several stores, and each seller gets their own order to fulfil.

Who ships my order?

The seller who listed the product ships it, even if you found it through another store.

Who do I contact about an order?

Start from your order page. The order shows which seller is fulfilling it. You can also email us.